---
title: "How Pigment AI handles your data"
slug: "the-ai-behind-pigment-agents"
description: "Learn about the safeguards and care Pigment takes with data used by AI tools."
updated: 2026-02-19T13:32:19Z
published: 2026-02-19T13:32:19Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://kb.pigment.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How Pigment AI handles your data

We understand that data privacy and confidentiality are critical. That’s why Pigment uses OpenAI models in a secure, enterprise-compliant setup:

- **Zero Data Retention**: Any data sent to OpenAI’s APIs is not stored or retained.
- **No Training Usage**: Your data is never used to train or improve OpenAI models. It remains entirely private and is not shared across customers.
- **Enterprise-Grade Safeguards**: All communications with OpenAI are handled via secure, controlled channels with rigorous access management and encryption.

Your trust is our top priority. We are committed to delivering the benefits of AI while upholding the highest standards of data security and compliance.

For more details, download [the Pigment whitepaper](https://trust.pigment.com/resources?s=lvgtii6jrnv6w23rwwa6e&name=pigment-security-whitepaper) from the Trust Center.