Cookies Policy - Pigment Knowledge Base

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Last Updated October 2025

In this Cookies Policy (“Policy”) we have set out what types of cookies are implemented when you visit our website (https://kb.pigment.com/) and how to manage your cookies settings.

Who is Pigment?

When we refer to “Pigment” in this Policy, we mean Pigment SAS, a French simplified joint stock company with a capital of 29,681.1555 euros registered with the trade and commercial register of Paris under n° 852 785 914 and having its head office at 8-12 rue Sainte-CĂ©cile, 75009, Paris, France  ("Pigment").

What is a cookie?

Cookies are regulated by several laws, and in particular, Directive 2002/58/EC of the European Parliament and of the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector; Directive 2008/63/EC of the European Parliament and the Council of 20 June 2008 on competition in the markets in telecommunications terminal equipment; European Data Protection Regulation No. 2016/679; and French Law n° 78-17 of 6 January 1978 "Informatique et Libertés" in its amended version.

Within the meaning of these laws, a cookie is a piece of information, usually small and identified by a name, which may be sent to your browser by a website you are visiting. Your web browser will store it for a certain period of time, and send it back to the web server each time you log on again. Cookies have many uses: they can be technical and functional or they can be used to memorise your customer ID, for statistical or advertising purposes or for marketing purposes.

You can learn more about cookies and their functioning here and here.

What about cookies on Pigment Knowledge Base website?

At Pigment, we use cookies for several reasons:

  • We use functional and technical cookies which are essential for the use of our website. Disabling these cookies may have the effect of preventing the use of certain features of our website (such as contact forms) and the display of certain pages.

  • We use analytical cookies to measure and analyse the traffic on our website and in order to improve it. For instance, these cookies allow us to compile statistics on the average time spent on a page, the number of page views, the number of times the user has already seen this page, and the most viewed services. Disabling these cookies does not have any impact on your usage of the website.

  • If you expressly provided your consent, we use marketing cookies to customise advertisements based on your browsing. Disabling these cookies does not have any impact on your usage of the website.

Click here for more information.

Cookie Name

Type of Cookie

Retention Period

__cf_bm

Essential 

1 day

__cf_bm

Essential 

1 day

userled_consent

Analytics

13 months

userled_fingerprint

Analytics

13 months

userled_user_id

Analytics

13 months

__hssrc

Analytics

Session

__hstc

Analytics

6 months

__q_state_ShBdCD4E2ehZe6rx

Analytics

13 months

_ga

Analytics

13 months

_ga_G67BC02VGX

Analytics

13 months

_ga_LJRGGTTMSS

Analytics

13 months

_gtmeec

Analytics

3 months

_hjSessionUser_998490

Analytics

1 day

_vid_t

Analytics

12 months

ajs_anonymous_id

Analytics

12 months

ajs_anonymous_id

Analytics

12 months

ajs_group_id

Analytics

12 months

ajs_user_id

Analytics

12 months

ajs_user_id

Analytics

12 months

connect.sid

Essential

1 day

didomi_token

Essential

12 months

euconsent-v2

Essential

12 months

kb_version

Essential

1 day

_fbp

Marketing

3 months

_gcl_au

Marketing

3 months

_gcl_au

Marketing

3 months

_rdt_uuid

Marketing

3 months

_uetsid

Marketing

1 day

_uetvid

Marketing

13 months

_uetvid

Marketing

13 months

FPAU

Marketing

3 months

FPID

Marketing

13 months

hubspotutk

Marketing

6 months

How to manage your cookies settings?

Once you have set your preferences via our cookies banner, you can always manage your settings directly from your browser.

In fact, through the configuration of your browser, you can carry out a number of actions allowing you to administer cookies in order to accept or refuse their use either globally or more precisely. The configuration elements are specific to each browser and we suggest that you follow the links below to find out more:

  • To manage cookies on Google Chrome, click here.

  • To manage cookies on Mozilla Firefox, click here.

  • To manage cookies on Safari, click here.

How to contact us?

For any questions regarding this document and, in general, about Pigment’s cookies, do not hesitate to contact us by e-mail: dpo@gopigment.com or send us a letter at: Pigment SAS - Data Protection Officer, 8-12 rue Sainte-Cécile, 75009, Paris (France).

What else?

Changes. This Cookies Policy may be updated from time to time, in particular to take into account changes in our services, technologies or applicable laws and regulations. These updates will be effective immediately when they are made available and searchable on our website.

You want to learn about data protection and privacy at Pigment? Please click here to read our Privacy and Data Protection Policy.