How Pigment AI handles your data

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We understand that data privacy and confidentiality are critical. That’s why Pigment uses OpenAI models in a secure, enterprise-compliant setup:

  • Zero Data Retention: Any data sent to OpenAI’s APIs is not stored or retained.

  • No Training Usage: Your data is never used to train or improve OpenAI models. It remains entirely private and is not shared across customers.

  • Enterprise-Grade Safeguards: All communications with OpenAI are handled via secure, controlled channels with rigorous access management and encryption.

You can define a specific LLM provider to use such as Anthropic. Just submit a ticket to the Support team.

Your trust is our top priority. We are committed to delivering the benefits of AI while upholding the highest standards of data security and compliance.

For more details, download the Pigment whitepaper from the Trust Center.